Frequently Asked Questions
Find answers to common questions about our glass cutting machines and services
The minimum size that can be processed is 100*100mm.
The software is available in both English and Chinese. The language can be changed to English directly on the interface.
The power of the laser is 80W. For film cutting, it uses current control - if the power is sufficient, then 7A will be adequate. The laser should work at around 30% power for film cutting.
The laser tube has a life span of approximately 1800 working hours.
Yes, we provide a video for machine installation (marked with description) and a detailed manual for software operation that shows steps by steps.
The main machine comes with a 1-year warranty (excluding quick-wear parts, such as the laser tube which has a 3-month warranty).
No safety glasses are included in the set, and safety glasses are not required for the operator.
No, the machine is not dust sensitive. However, a dry environment is better for operation.
The working environment requires a CPU better than 586, with internal storage of more than 1GB. The computer should run Windows 10 or XP.
Still have questions? Contact our support team